Reporting a Bug

Bug Button

Reporting a bug via the bug button is as easily as...the click of a button! To use the bug button, you'll need to install it on your application beforehand. You can learn how to do this by following along the Getting Started Tutorial.

Once the bug button is installed, to report a bug you simply click the button. After clicking the button, a modal will appear that contains:

  • A screenshot of the page you're reporting a bug on
  • A toolbar for marking up the page
  • A short form for adding a title and description for your bug

Use the toolbar and the form to provide context for the bug you're reporting. When you're done, click the "Submit" button to send your bug to your project.

bug button userbugreport.com

That's it! Your bug will appear in project you've specified for your application.

chrome extension bug report

Chrome Extension

https://chrome.google.com/webstore/detail/user-bug-report/jcfdjcddajhamemnlnelacpgigadknco

First you'll need to download the User Bug Report Extension from the Chrome Web Store. Click this link to view the extension in the store and then click "Add to Chrome".

Woo hoo! You've installed the User Bug Report Chrome Extension.

chrome webstore userbugreport.com

We recommend pinning the extension to the Chrome Toolbar. You can do this by clicking the Extensions Icon then clicking the pin next to the User Bug Report icon.

chrome extension pinned userbugreport.com

Once you've got the extensions installed and pinned, the first thing you'll need to do is login. If you're already logged in within Chrome then this will be easy. Click the User Bug Report Chrome Extension. You should see a screen like the one below. Next click "Login". This will take you to the User Bug Report Dashbaord and prompt you to login if you haven't already. Once you've logged in, you can close the tab and return to the Chrome Extension.

chrome extension login

Click the Chrome Extension. You should see a dropdown like the one below prompting you to select a project. This the project where the bug you're reporting will go. The Chrome Extension will remember the last project you've selected and use it by default for the next bug. If you need to change projects, click this dropdown and select a new one.

chrome extension select project

To report a bug, click the "Report a Bug" button. A new tab will pop up that contains:

  • A screenshot of the page you're reporting a bug on
  • A toolbar for marking up the page
  • A short form for adding a title and description for your bug

Use the toolbar and the form to provide context for the bug you're reporting. When you're done, click the "Submit" button to send your bug to your project.

chrome extension report bugchrome extension report bug with markup

Now check your project to see your new bug report. Voilà! There it is. To view more details for your bug report, click the links provided in the generated report. For different integrations the bug reports might look slightly different but rest assured the same data is being captured. You can continue to report bugs for this project or other projects via the User Bug Report Chrome Extension.

chrome extension bug report